Terms and Conditions

General Information

These Terms and Conditions govern the use of the Memorae service, a platform developed and operated by Genera Capital SLU. By using our services, you accept these terms in their entirety.

Service Provider Entity:

  • Business Name: Genera Capital SLU
  • NRT: L-720297-X
  • Country: Andorra
  • CNAE: 7022 - Other business management consulting activities
  • Date of incorporation: 05/08/2024

Official Headquarters

Main Headquarters:

URBANITZACIÓ SOLA DEL TARTER EDIFICI ESQUIROL, BLOC I, 6A PLANTA, 1A PORTA EL TARTER

AD100 Canillo, Andorra

Contact

  • info@genera.net
  • +34 623 46 39 87
  • support@memorae.ai

1. Acceptance of Terms

By accessing and using Memorae, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.

2. Service Description

Memorae provides an AI-powered reminder and scheduling service through WhatsApp integration.

  • Service availability and uptime guarantees
  • Right to modify or discontinue features
  • Technical support and service maintenance

Google Calendar Integration

Memorae integrates with Google Calendar to provide event management and reminder functionalities. By using this integration, you agree to:

  • Provide access to your primary Google email address
  • Allow read access to your available calendars
  • Authorize viewing and editing events in your calendars
  • Your data will be processed according to our Privacy Policy
  • You can revoke access at any time from your Google account
  • The use of the Google Calendar API is subject to Google's Terms of Service

Specific Permissions Requested:

  • .auth/userinfo.email - Basic access to your email
  • .auth/calendar.readonly - Read access to your calendars
  • .auth/calendar.events - Event management in your calendars

For more details on Google Calendar data processing, see our Privacy Policy.

3. User Responsibilities

  • Maintain accurate and up-to-date account information
  • Protect account credentials and maintain security
  • Use the service for lawful purposes only
  • Not misuse or abuse the service
  • Comply with all applicable laws and regulations

4. Subscription and Payments

Details about subscription plans, payment terms, and billing cycles are available on our pricing page. All payments are processed securely through our payment providers.

5. Intellectual Property

All content, features, and functionality of Memorae are owned by Genera Capital SLU and are protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

Genera Capital SLU shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact our legal team at:
support@memorae.ai

WhatsApp Communication Consent

Messaging Consent

By accepting these terms and conditions, you explicitly consent to receive:

  • Reminder messages through WhatsApp
  • Account updates and notifications
  • Service-related communications
  • Pre-approved message templates compliant with Meta's policies

Meta Policy Compliance

We strictly adhere to Meta's WhatsApp Business Solution policies and guidelines. Our messaging practices include:

  • Using only pre-approved message templates that comply with Meta's guidelines
  • Sending messages only during appropriate hours and frequencies
  • Providing clear opt-out options in compliance with Meta's policies
  • Protecting your privacy and data in accordance with Meta's requirements

Your Rights

You maintain the following rights regarding WhatsApp communications:

  • Right to opt-out of WhatsApp communications at any time
  • Ability to manage message preferences through your account settings
  • Access to customer support for any messaging-related concerns

Links and Resources

Memorae | Reminders in your WhatsApp, without complications